Global capability and scale

Suzo-Happ Group has nearly 400 employees in 12 locations serving customers in over 70 countries.

Each branch of Suzo has responsibility for its own markets and for its own customers.This allows Suzo to react quickly either individually or as a group to international, national, regional and local developments. Suzo supplies its customers with a comprehensive range of over 30,000 different products. From the latest in-house change machine to a simple rubber ring for a pinball machine, Suzo can service every corner of the globe. At present, Suzo exports to 63 different countries, to cover the ever-expanding world market. Happ distributes over 40,000 items to the North American market utilizing a national sales force and four distribution centers in Illinois,Nevada, South Carolina and Delaware. It distributes products for leading manufacturers in the gaming, amusement and vending marketplace.

Innovative customer-centric engineering

The merger of Suzo and Happ provides an opportunity to add resources to the organization,provide better service to customers and a world-class platform for research and development activity.

Producing Euro-friendly parts and machines has given Suzo an edge when it markets its new products to customers, who will be affected by the problems of changing their currency to the Euro. Everything is directed at the production of modern, sophisticated and user-friendly

Research and development is one of the top priorities. Suzo-Happ Group prides itself on having well educated specialists working in its R&D department, who anticipate the needs of customers and develop new and more sophisticated product lines everyday.

The engineering team at Suzo-Happ Group has over 200 years of engineering development experience on three continents and is continuously developing new and innovative products.

Solutions focused

Suzo-Happ Group has the ability to broaden its product lines,streamline its global distribution capabilities and create value-added solutions for its increased customer base.

On top of selling well-known brand names, Suzo develops its own products under the STC label,which are developed for the industry and manufactured under its own control.These include quality components, complex electronics,software and complete finished products.

Suzo also programs software for various money processing machines, such as gaming machines and change machines,and takes the initiative on new products and problems that may affect its customers in the future.

Service commitment

Suzo takes a consultative approach to serving its customers with comprehensive after-sales services within its own technical and marketing departments.

At Suzo’s head offices in Holland, all its warehousing is fully bar-coded, and this coupled with its real-time data processing system, produces accurate reporting of inventory and shortened, reliable delivery times.

Happ’s culture of efficiency drives its operations.An order received by phone or online is usually picked, packed, shipped and invoiced within a couple of hours.Moreover, a highly structured internal tracking system allows sales staff and customers to follow each order every step of the way.As products are invoiced, the company's inventory database is automatically updated and shipment tracking details are sent via e-mail as well.

Happ also maintains repair facilities in Illinois and Las Vegas. Happ is a repair center for JCM bill validators, Ceronix monitors,MEI bill validators,Wells-Gardner monitors,CashCode bill validators, and Midway and other amusement game boards.
 

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Founded in 1955

49,000 sq.ft.
production facility

Supplies customers with over 30,000 products

Branch offices located in Germany, United Kingdom, Belgium, Poland,Argentina
and Brazil

Maintains modern
manufacturing facility
in China
 

The two companies that make up Suzo-Happ Group continue to do business under their original names.

Founded in Rotterdam in 1955, Suzo supplies systems and components for the amusement, gaming, casino, and vending industries, as well as money processing machines and banknote readers. In addition to the distribution of brand-name products, Suzo develops and manufactures components,electronics, software and systems under the STC label. Headquartered in the Netherlands, with additional operations in Belgium, Germany, Poland, the United Kingdom, Brazil and Argentina, Suzo serves customers in over 70 different countries and has achieved a reputation for providing exceptional customer service.

In 2005, Suzo celebrated 50 years of serving the gaming, casino, amusement and vending industries. Suzo prides itself on being a historically rich company with a sound vision of the future.

Suzo’s core products include coin hoppers, pushbuttons, tower lights, topper boxes and handle mechanisms.

Download here the latest Corporate profile from Suzo-Happ Group in PDF format.

1955

1988

1991

1993

Suzo International
is founded.

Suzo opens first
international branch
in Germany

Suzo opens branch
office in United Kingdom

Suzo opens branch
office in Belgium

2001

2002

2004

Suzo opens branch office in Argentina
Suzo opens branch office in Brazil

Suzo is appointed Casinos & Gaming Suppliers as distributor for Peru, Ecuador and Chile and Famostar S. A. electronica for Uruguay

Suzo opens branch
office in Poland

The two companies that make up Suzo-Happ Group continue to do business under their original names.

Happ was founded in 1986 and is headquartered in Elk Grove, IL.The company has additional distribution centers in Las Vegas,NV, Greenville,SC and New Castle,DE.The company specializes in the manufacturing and distribution of amusement, gaming,vending and industrial parts and accessories.

Happ Controls was founded by Frank Happ, who purchased what had become a diversified parts supply business from U.K.-based Coin Controls. In 1998, the company expanded into the distribution of parts and supplies for gaming machines. Happ soon became a leading supplier to the industry.

Happ’s core products include coin doors, optical guns, trackballs, illuminated push buttons, driving controls and joysticks.

Happ’s focus has been to aggressively expand its sales staff and product lines to better serve the needs of its gaming, amusement, vending and industrial component customers.

Founded in 1986

Nearly 95,000 sq.ft. facility in Elk Grove, IL

Elk Grove location produces over 20,000 assembled
products per day

Manufactures over 12,000 SKUs in over 200 unique product groups

Distributes over 40,000 items to the North American market

Processes over 650
shipments per day

Branch offices located in Las Vegas,NV, Greenville, SC and New Castle,DE